The Failure URL value will need to be provided within your crypt string when posting your transaction registration. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. The request was unsuccessful due to an unexpected condition encountered by the server. The Card Range not supported by the system. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. The issue is normally associated when you are attempting to automate these actions. The encryption method is not supported by this protocol version. The following currency code(s) are either not valid or not supported:. Find centralized, trusted content and collaborate around the technologies you use most. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. The Currency is not supported on this account. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. Error: only 0 Devices available, 1 requested. Any other values that are passed will result in this error message. Cannot authorise this card. Opayo receive updated card ranges regularly that are added to our systems for mainstream card types - if the card being used for the transaction falls into this category it will be updated when the new ranges are provided to Opayo by the card issuers. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. 5. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. The expiry date of the card that you have entered on the payment pages is in the past. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. System boots fine with secure boot off. If you attempt to refund in another different currency to the original payment then you will receive this system message. Exiting. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. The PaymentSystem used for the original transaction does not support repeat transactions. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. Any URL's which are longer will generate this system message. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. The syntax of the request was not understood by the server. Some debit cards require a PIN to be entered. You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. Similar results when you try and use an active card on the test.sagepay. We also return to you the 2 digit Decline Code from the bank. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. Please redirect your customer to the ACSURL, passing the MD. You signed in with another tab or window. You may wish to (or advise your shopper) to try the transaction again at a later time. Should not include leading zero's, and only include values in the range of 0 to 255. The vendor account does not support direct refund. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. ##### tag either not required for this command or XML structure is incorrect. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. The Related transaction is not an AUTHENTICATE. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. element is only required for a Streamline merchant number. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. If you believe this account should not be closed we will be able to investigate this issue further immediately. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. The Vendor or Vendorname format is invalid. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. The crypt string has been encoded incorrectly. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. Does a summoned creature play immediately after being summoned by a ready action? The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. The payment requires authentication, Token system does not support this. You will need to check your code to ensure that you have supplied this value in the Vendor field. Please try a different card. You will receive this error if you send an AccountType that your Sage Pay account does not support. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The Vendor or VendorName value is required. Success! The card type field contain a value which specifies the card that is being sent to us. If any other characters or digits are entered then this error message will be displayed. It is normally a number, but can contain characters depending on the acquiring bank. Please reveiw the information your server is posting to the Sage Pay server. The Description field can contain up to 100 characters. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. The CardExpiry date that has been entered is not a valid month and year combination. The Authorisation has been declined by the bank. Check the card number and resubmit. The RelatedTxAuthNo does not match the original transaction. All cards issued are part of a range - this is defined by the first 9 digits of the card number. The value, if supplied, should contain either 0, 1, 2 or 3. Similar results when you try and use an active card on the test.sagepay. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. You can do this by highlighting each device and pressing the Delete key. cannot be more than 50 if is not provided. The certificate must have the digital signature key usage. Invalid request. You will need to check that this field is sending the correct reference. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. The Contact Number contains invalid characters. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. If we receive a POST from any other server, you will see this error message. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. The Contact Fax contains invalid characters. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. The PaymentSystem is not supported on the account. You will need to ensure that you redirect your customer to the ACSURL which was provided to you, and also submit the MD and PaReq to ensure you are able to obtain 3D authentication. Any other characters or lengths will produce this error. rev2023.3.3.43278. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. The Cardholder Name contains invalid characters. f: Alt+Tab to a popped up window name 'Message" which contains the following. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. Step-2. An example would be Japanese Yen (JPY). The certificate must have a valid user principal name (UPN). Please contact support to re-enable this functionality. You will need to review your code and change the URL to only use a fully qualified URL which must be http:// or https:// and be accessible. If you have received this system message it it likely that you have not provided us with a valid card number within the CardNumber field. pennsylvania dutch pumpkin cream liqueur nutrition facts (16) 99964-1531; how do you print your boarding pass R. Cel. If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. You must also ensure that there are no spaces within this card number. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Try a different card" solved. The DeliveryFirstnames value is Too long. The start date that you have selected is later than the current date. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. If the card being used is a newly issued card it is likely yet to have been added to our systems. XML does not match the protocol. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. Why are physically impossible and logically impossible concepts considered separate in terms of probability? The ReleaseAmount larger the original amount. Some cards have restrictions on cross-border usage.